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•   How To Order
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  How To Order

Online ordering (24 hours a day, 7 days a week): Add merchandise to your cart as you browse and click on "Check Out" when you're ready to buy. Fill out all the billing and shipping information and then submit your order. When you've completed your online order, you will get a confirmation screen with your online order number, followed by an e-mail confirmation with your customer number and approximate shipping time once your order is confirmed. Payment by credit card only for online ordering. 

Phone ordering toll-free 800-500-9275 (International 218-739-5231) (Monday through Friday 8am-6pm Central time): Representatives can take your order or answer any questions you may have about products, returns or policies. If you need assistance outside business hours, leave a detailed message and we will return your call when our phones are staffed. When you place your order by phone, the Representative will give you an order number. For phone orders, you may pay by credit card, wire transfer or Western Union Quick Collect.
Fax ordering 218-739-4879 (24 hours a day, 7 days a week): Print out the order form from this website and fill it out completely, being sure to include accurate shipping and handling and sales tax, if applicable. Include your phone number, fax number, customer ID number (if you have one) and e-mail address so we can process your order promptly. We accept payment by credit card only for fax orders. 
Mail ordering: Print out the order form on this website and fill out complete, being sure to include accurate shipping and handling and sales tax, if applicable. Include credit card number and expiration date or check or money order payable to Skyvision for the full amount. Personal checks may be held 7-10 business days for check clearance.

Mail to:
1010 Frontier Drive
Fergus Falls, MN 56537


  Shipping and Handling

In the lower 48 states, our standard shipping method is UPS Ground or USPS (Air Parcel). UPS Second Day or Next Day delivery is available for an additional cost. Most orders ship within 48 hours. No orders are shipped Saturday or Sunday. All shipping costs listed are for the lower 48 US states. For delivery to  Alaska, Hawaii, Virgin Islands, Puerto Rico and non-US addresses, please call for a quote.

UPS Next Day Saturday delivery (where available) is an additional charge and must be specified at time of order. Normal Next Day delivery orders placed on Friday will be delivered the next business day - Monday.


  Payment Options

Skyvision accepts personal checks, money orders, wire transfers, Western Union Quick Collect and American Express, Discover, MasterCard and Visa credit cards. Call for information.

If the shipping destination of your merchandise is in Minnesota, you must pay 6.875% sales tax. When ordering online, be sure to indicate a Minnesota destination then press Recalculate and the sales tax will be automatically figured into your total.


  Return Policy - 100% Satisfaction Guarantee

We guarantee you 100% satisfaction on every purchase. If for any reason you are not completely happy, return the product for your refund or replacement* within 30 days in its original condition. Call our Customer Service Department (800-500-9281) for your return authorization number which will allow us to serve you more quickly.

*Excludes special order items.


Security Policy

Your payment and personal information is always safe. Our secure sockets Layer(SSL) software is the industry
and among the best software available today for secure commerce transactions. It encrypts all of your personal
information, including credit card number, name, and address, so that it cannot be read over the Internet.


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